HTSAI ships October 1 — Reserve yours

About

25+ years in business technology. Now building with AI.

A growing business rarely fits an off-the-shelf answer. I build technology around how each one actually runs — targeted work that saves money.

I'm Chris Heath. For 25+ years I've worked with businesses to deploy current technology and keep it running. I started in the wiring closets and server rooms — supporting twenty-plus organizations at a time, then running networks for a company spread across Michigan, California, and Chicago. I then spent the next 15 years as the IT manager for a multi-location manufacturer, where I led a company-wide ERP rollout from planning to go-live and built the tools that replaced its spreadsheets and email chains. More recently I led a technical team at an IT services company, supporting dozens of small businesses day to day.

That career built the layer under everything I deploy now: designing and securing networks, standing up servers and keeping them maintained, planning backups that actually restore, and administering Microsoft 365 from identity and email down to licensing. Firewalls, VPNs, access control, hardware lifecycles — the unglamorous work that decides whether technology holds up.

My main focus has become AI business technology. I've built AI-assisted workflows that draft project scopes, summarize completed work, and prepare the weekly reports. I also built the private, local AI model behind Support for Success, which drafts a full day's classroom paperwork for special-needs teachers. In each case AI does the heavy lifting, and a person still makes the call.

Technology has never just been the job — HTS was created and is driven by a true passion for it. Based in Davisburg, Michigan, and working with teams locally and across all 50 states.

Current Projects

HTSAI

Live

A private assistant that reads a company's own files — quotes, specs, procedures, scanned paperwork, support history — and answers questions about them in plain language, with the source document attached to every answer. It runs on a small appliance inside the business, so the documents never leave the building.

HTS installs it, keeps it updated, and watches it from our side: which files it could not read, what it is costing to run, and whether it is checking in. The business gets a search box that already knows the company; we handle everything behind it.

Support for Success

Live

A management platform built for special-needs classrooms, used daily by teachers and paraprofessionals. It keeps academic and behavior events, IEP goals, interventions, and behavior-plan progress in one place, and turns those records into reporting automatically — replacing paperwork that used to be done by hand.

AI drafts the functional behavior assessments, behavior intervention plans, and social stories teachers once wrote from scratch, cutting a full day of writing each week down to a quick review. The AI model runs locally, built for this one purpose, so student data never goes out to a public service and it stays de-identified. A credentialed educator reviews and approves every document before it is used.

support-for-success.com →

Heath Homestead

Live

Custom-built online ordering for a family farm stand in Davisburg, selling homemade, small-batch goods — from freeze-dried candy and baked treats to farm-fresh eggs and seasonal produce. Shoppers browse an interactive shelf, tap a section to see what's on it, fill a basket, and check out with Venmo or a scanned QR code, with pickup set at the stand.

Inventory updates live, so a sold-out item drops off the shelf the moment it's gone. Behind it, an admin panel lets the family manage products, stock, and orders themselves — all hand-built rather than dropped into a store template, so it works the way the stand actually runs.

heathhomestead.com →

TekIMS

Live

One searchable home for everything a client's IT depends on — every device, network, and service, plus the full history of what changed and who changed it. A lightweight agent checks in from each machine, reporting critical system information so potential issues can be monitored and resolved before they grow into larger ones. From that same data, it automatically draws a clean, easy-to-read diagram of everything detected on the client's network.

As AI adoption rises, TekIMS puts special focus on documenting the AI itself — how each tool, automation, and process is built — so it stays clear enough to examine, debug, upgrade, and support for the long term.

Live demo available on request
Experience
  1. 2026
    Heath Technology Solutions Founder · Specialized professional IT
  2. 2025
    Huntington Technology Project Manager · 6-person technical team
  3. 2010
    Chromatech Inc. & B.V. IT Manager · 15 yrs · ERP & Power Platform
  4. 2005
    Productions Plus Network Administrator · MI · CA · Chicago
  5. 1998
    Key Information Technologies IT Support Specialist · 20+ client orgs
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