A growing business rarely fits an off-the-shelf answer. I build technology
around how each one actually runs — targeted work that saves money.
I'm Chris Heath. For 25+ years I've worked with businesses to deploy current
technology and keep it running. I started in the wiring closets and server
rooms — supporting twenty-plus organizations at a time, then running networks
for a company spread across Michigan, California, and Chicago. I then spent the
next 15 years as the IT manager for a multi-location manufacturer, where I led
a company-wide ERP rollout from planning to go-live and built the tools that
replaced its spreadsheets and email chains. More recently I led a technical team
at an IT services company, supporting dozens of small businesses day to day.
That career built the layer under everything I deploy now: designing and
securing networks, standing up servers and keeping them maintained, planning
backups that actually restore, and administering Microsoft 365 from identity
and email down to licensing. Firewalls, VPNs, access control, hardware
lifecycles — the unglamorous work that decides whether technology holds up.
My main focus has become AI business technology. I've built AI-assisted
workflows that draft project scopes, summarize completed work, and prepare
the weekly reports. I also built the private,
local AI model behind Support for Success, which
drafts a full day's classroom paperwork for special-needs teachers. In each case
AI does the heavy lifting, and a person still makes the call.
Technology has never just been the job — HTS was created and is driven by a true
passion for it. Based in Davisburg, Michigan, and working with teams locally and
across all 50 states.